LIST OF SKILLS RELATED TO EACH STAGE OF TRAINING LEADING TO CERTIFICATION
Basic Intensive Training
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Basic Supervision
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Advanced Intensive Training
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Advanced Supervision
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Certification
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- Explain the difference between internal control and external control.
- Identify needs
- Define the relationship between needs and images of the quality world.
- Explain how images of the quality world are chosen.
- Explain how perceptions are unique to each individual.
- Elaborate on the importance of knowing that the only thing we receive from the real world is information.
- Name the four components of global behaviour, describe their interaction.
- Share an experience in which you used external control and say what alternative you would choose now.
- Discuss axioms and state which one is most important to you.
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- Identify the strength of your needs and describe their impact on interpersonal relationships.
- Explain the impact of choosing images for your quality world on your life.
- Identify an image that you would have difficulty changing.
- Describe a personal experience in which your perceptions caused you problems.
- Describe an occasion when you successfully changed your perceptions by seeking more information.
- Share how you maintained a privileged relationship (through caring habits).
- Explain the role of the rear wheels.
- Rank the axioms of Choice Theory.
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- Describe a moment when you took coercive measures, making connections with the diagram of Choice Theory®.
- Explain the interrelation between needs and the quality world.
- Illustrate how Choice Theory® explains behaviour.
- Identify a belief or value integrated into an image of your quality world.
- Describe how one of your perceptions is unique.
- Explain how the language of Choice Theory® can help reduce frustrations.
- Elaborate on the fragility of interpersonal relationships.
- Imagine a scenario and explain it using the diagram of Choice Theory®.
- Explain why the system is based on the negative feedback loop.
- State which axiom poses the greatest challenge for you.
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- Justify the perspective that the strength of needs can change significantly.
- Describe a situation in which images of the quality world conflict with each other.
- Describe the role of irrational beliefs held by some individuals.
- Elaborate on a perception acquired through new information.
- Imagine what change would occur in your life if you only used caring habits for 21 days.
- Describe a situation in which you used global behaviour to restore balance.
- Give an example of applying an axiom in everyday life.
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- Demonstrate your understanding of the Choice Theory® diagram and how it helps understand real-life situations.
- Presentation: Choose a small portion of your quality project that defines and demonstrates how Choice Theory® applies to a real-life situation.
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NOTE: Below, you will find the expected skills for each participant, in the form of questions for the self-assessment of knowledge and skills acquired at each stage of training. The list of skills per training stage is located below the questions for quick reference.
SELF-EVALUATION FOR PARTICIPANTS - BASIC INTENSIVE TRAINING
This tool can be used for participant self-assessment during basic intensive training, allowing them to track the progress of their knowledge and skills, as well as deepen and refine them.
- How would I describe the difference between internal control and external control using examples from my personal life?
- If a friend asked me about the basic needs in Choice Theory®, how would I describe them?
- What is my understanding of the relationship between needs and quality world images?
- How would I explain the process by which a person chooses images for their quality world?
- Perceptions are unique to each individual. How would I explain this?
- If the only thing we receive from the real world is information, how would I describe the importance of knowing this?
- What is my best way to describe the four components of global behaviour and how they coincide?
- I have previously used external control methods, what will I do differently now?
- Axioms define the basic principles of Choice Theory®. Which one is the most important to me?
- How will I create a supportive environment that builds trust with my client?
- How would I describe the approach that leads to change?
- How do I plan to use Reality Therapy in different situations
- How would I compare Lead Management to authoritarian management, focusing on their differences?
- What is my understanding of the application of Lead Management in different contexts (penal system, education, business, social services)?
- How would I explain the components of the Choice Theory diagram?
Self-Evaluation: Basic Intensive Training (skills as presented in the summary table)
- Explain the difference between internal and external control.
- Identify needs.
- Define the relationship between needs and quality world images.
- Explain how quality world images are chosen.
- Explain how perceptions are unique to each individual.
- Elaborate on the importance of knowing that the only thing we receive from the real world is information.
- Name the four components of global behaviour, describe their interaction.
- Share an experience where you used external control and state what alternative you would choose now.
- Discuss the axioms and state which one is most important to you.
- Describe how you create a supportive environment for the client.
- Describe the approach to change.
- Explain how you can use Reality Therapy in various situations.
- Compare Lead Management to authoritarian management.
- Describe specific applications of Lead Management (correction, education, business, social services).
- Assemble the elements of the diagrams (puzzles, drawing...).
SELF-EVALUATION FOR PARTICIPANTS - BASIC INTENSIVE SUPERVISION
This tool can be used for participant self-assessment during basic intensive supervision, allowing them to observe the evolution of their skills, deepen and refine their knowledge, and enhance their role-playing abilities.
- I identify the strength of my needs and describe how they influence my interpersonal relationships.
- How would I explain to a close friend the impact of choosing images for my quality world on my life?
- One of the quality world images that I find difficult to change is...
- What personal experience represents a situation where my perceptions caused a problem?
- On what occasion did my perceptions change when I asked for more information?
- I describe how I was able to maintain a special relationship with a loved one using caring habits.
- How would I explain the role of rear wheels?
- Which axiom is the most important to me?
- I name specific conditions that promote a secure environment.
- What questions have I included in my personal repertoire to assist me in Reality Therapy?
- What skills have I developed in role-playing to help me manage an unfamiliar client type?
- How would I compare my self-assessment with the feedback from my peers?
- How would I describe in a few characteristics Lead Management, authoritarian management, and laissez-faire management?
- What skills do I need to develop for role-playing in Leadership Management?
- How would I use the four ways to engage in a role-playing context?
- I describe the concepts of the Choice Theory® diagram.
- How would I explain the interrelationships between the concepts of the Choice Theory® diagram?
Self-Evaluation: Basic Intensive Supervision (skills as presented in the summary table)
- Identify the strength of your needs and describe their impact on interpersonal relationships.
- Explain the impact of choosing images for your quality world on your life.
- Identify an image that you would find difficult to change.
- Describe a personal experience where your perceptions caused problems.
- Describe an occasion where you successfully changed your perceptions by seeking more information.
- Share how you maintained a privileged relationship (caring habits).
- Explain the role of rear wheels.
- Rank the axioms of Choice Theory.
- List specific conditions that promote a secure environment.
- List the questions you use in the process.
- Participate in a role-playing scenario to demonstrate your ability to manage an unfamiliar client type.
- Compare self-assessment with feedback.
- Name characteristics of a lead manager, authoritarian, and laissez-faire manager.
- Participate in a role-playing game to demonstrate your leadership skills.
- Use the four ways to establish a relationship in a role-playing context.
- Place the concepts on the diagram and explain their interrelation with other components.
SELF-EVALUATION FOR PARTICIPANTS - ADVANCED INTENSIVE TRAINING
This tool can be used for participant self-assessment during advanced intensive training, allowing them to observe the evolution of their knowledge and skills and deepen and refine them.
- I analyse a situation in which I took very coercive measures in light of the Choice Theory diagram.
- How could I explain that needs are not directly met? How would I explain the interrelation between needs and the quality world?
- How would I explain to a friend the reason behind behaviour?
- I explain how a belief or value that is precious to me is incorporated into the images of my quality world.
- In a discussion about how each one perceives an event, how would I explain that my way of perceiving is unique?
- I give an example illustrating how, in a frustrating situation, the language of Choice Theory helps me reduce my own frustration.
- Can I illustrate, with an example from my life or someone else's, how fragile interpersonal relationships can be?
- How would I analyse a scenario referring to the concepts of the Choice Theory diagram?
- How would I explain that in Choice Theory, the system is based on a negative feedback loop?
- I explain which axiom is the most difficult for me to accept.
- What example can I give of a real conflict a) with others and b) with myself?
- Can I describe three strategies that I would consider using to manage a difficult client?
- Can I name four criteria for self-evaluating my ability to manage an unfamiliar type of client?
- I describe at least three of my strengths in role-playing.
- I describe four different ways to help the client do the self-evaluation.
- I participate in role-playing to apply Lead Management to complex situations. (Layoffs, demotion, downsizing, hygiene.)
- How do I demonstrate my ability to plan with the client in a management situation?
- Can I describe a role-playing scenario as if I were moving through the Choice Theory diagram?
Self-Evaluation: Advanced Intensive Training (skills as presented in the summary table)
- Describe a moment when you took coercive measures, making connections with the Choice Theory diagram.
- Explain the interrelation between needs and the quality world.
- Illustrate how Choice Theory explains behaviour.
- Identify a belief or value integrated into an image of your quality world.
- Describe how one of your perceptions is unique to you.
- Explain how the language of Choice Theory can help reduce frustrations.
- Elaborate on the fragility of interpersonal relationships.
- Imagine a scenario and explain it using the Choice Theory diagram.
- Explain why the system is based on a negative feedback loop in Choice Theory.
- State which axiom poses the greatest challenge for you.
- Give an example of a real conflict with others or with yourself.
- Participate in a role-playing game to demonstrate your ability to manage a difficult client.
- Demonstrate how you would act with an unfamiliar type of client.
- Identify your strengths in role-playing.
- Describe different ways to help the client do the self-evaluation.
- Participate in role-playing games to apply Lead Management to complex situations.
(Layoffs, demotion, downsizing, hygiene.)
- Demonstrate your ability to plan in a management situation.
- Navigate the diagram (describe a situation detailing what you would say or do in relation to the elements as you navigate the diagram).
SELF-EVALUATION FOR PARTICIPANTS - ADVANCED SUPERVISION
This tool can be used for participant self-assessment during advanced supervision, allowing them to evaluate and improve their skills and deepen and refine their knowledge. Additionally, this tool will help prepare a quality presentation for certification and raise awareness of the skills to be demonstrated in the next stage of the process.
- Dr. Glasser teaches that the strength of needs can influence personality and compatibility between individuals in his book: Choice Theory®: A New Psychology of Personal Freedom (1998) New York: HarperCollins. He states: " What gives us our different personalities is that our five basic, or genetic, needs differ in strength.... The strength of each need is fixed at birth and does not change." Can I justify the viewpoint that the strength of needs can change considerably?
- I describe a lived situation in which quality world images are in conflict.
- When reflecting on my value system, can I give examples of beliefs or values that are both important and irrational to me?
- I elaborate on a value or belief that I have changed during my life.
- In my opinion, how would my life change if I only used caring habits for 21 days?
- I describe how my knowledge of total behaviour has sometimes helped me regain balance.
- I give an example of applying an axiom in my life.
- I share how I would help a client engage in their action plan.
- On a tracking sheet, I list my skills, in role-playing, to play all the roles in the process 1) counsellor, 2) client, 3) observer, and 4) the same roles but from 3) to 1). (A tracking sheet is a tool that shows the interrelation between RT and CT.)
- How would I use the Choice Theory diagram to explain the scenario of a role-playing game?
- I demonstrate my ability, in role-playing, to play the counsellor with a difficult client in a Lead Management context.
- I name the advantages of being a lead manager.
- Following a role-playing game, I try, with the other members of the triad, to link the scenario to the elements of the diagram.
- I have chosen and validated, with my supervisor, quality work to present for my certification. After practicing it a few times in front of the group, what have I learned that will help me better support my ideas?
- I know the criteria and expectations related to certification and am able to demonstrate my mastery of the required skills.
Self-Evaluation: Advanced Supervision (skills as presented in the summary table)
- Justify the viewpoint that the strength of needs can change considerably.
- Describe a situation in which quality world images are in conflict.
- Describe the role of irrational beliefs in some people.
- Elaborate on a perception gained through new information.
- Imagine what change would occur in your life if you only used caring habits for 21 days.
- Describe a situation in which you used total behaviour to restore balance.
- Give an example of applying an axiom in everyday life.
- Describe how you get the client to build their own action plan.
- Demonstrate, through role-playing, your ability to play all the roles in the process (counsellor, client, observer).
- Demonstrate and share how you use the diagram to explain the role-playing scenario.
- Participate in role-playing games involving difficult clients in a Lead Management context.
- Name the advantages of being a lead manager.
- Demonstrate your ability to link scenarios to elements of the diagram.
- Choose, plan, and perform quality work.
- Review the criteria and expectations related to certification.
SELF-EVALUATION FOR PARTICIPANTS - CERTIFICATION
In preparation for certification and during the four days of the session, the following questions can help the participant self-assess their ability to demonstrate the knowledge and skills required to achieve the CTRTC designation.
To what extent am I able to demonstrate the following knowledge and skills?
- I demonstrate my understanding of the Choice Theory diagram using a real-life situation.
- Using my knowledge of Choice Theory®, I describe what was happening in my system as I did the previous exercise in front of a group of people.
- I choose and present to the group a small part of my quality project that describes how Choice Theory® explains behaviour.
- I demonstrate my ability to interview, in role-playing, a familiar client type, I choose a/an ___________ client.
- I demonstrate my ability to interview, in role-playing, an unfamiliar client type. I usually work with ___________ clients, I choose a/an ___________ client.
- I demonstrate my ability to use Lead Management to effectively manage a situation in role-playing, in the role of supervisor or leader.
- I answer questions and clarify for others concepts of the Choice Theory diagram when asked during the certification session.
Self-Evaluation: Certification (skills as presented in the summary table)
- Demonstrate your understanding of the Choice Theory diagram and how it helps understand real-life situations.
- Presentation: Choose a small part of your quality project that defines and demonstrates how Choice Theory applies to a real-life situation.
- Demonstrate your ability to role-play with familiar or unfamiliar client types.
- Participate in role-playing situations involving Lead Management.
- Demonstrate your understanding of the interrelation between concepts of the Choice Theory diagram.